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Firefighters Defend Response

The San Jose fire department has released a report on how it responded to a massive fire at the Santana Row development. It was the largest fire in the city´s history. The department also released several 911 tapes of calls made about the fire and recordings of the department´s communications during the blaze. The department says the tapes show firefighters were calm and professional as they responded. Some neighbors say it took crews too long to respond.